Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

DECEMBER 2018

Olive

Townsville to Auckland, New Zealand
Hi Melanie, Thank you for all of your help with Olive’s move from Townsville, QLD to New Zealand. The journey went smoothly and she was very excited to see us at the other end. I was also very impressed with your timely and informative emails since the very beginning when we first booked. Thank you again Jetpets, I would definitely recommend your service to anybody. Attached is a photo of Olive happy at her new destination, with her favourite toy, her red ball! Thank you, Emma

DECEMBER 2018

Ralph and Molly

Australia to Auckland, New Zealand
Hi Michelle, Thank you for your help along the way you made the experience an easy less stressful one. Ralph and holly have settled right into Auckland and have been exploring all the parks and beaches today. They got off the plane very relaxed and excited to see us. Jet pets really looked after them and kept me informed along the way. Thank you so much! Shannan,

NOVEMBER 2018

Missy

Australia to Dunedin, New Zealand
A big thankyou to all at Jetpets. She arrived In NZ from Australia safe and sound and none the worse for wear! Very impressed with all the updates along the way and the caring and helpful attitude from all involved.

OCTOBER 2018

Milly

Australia to Christchurch, New Zealand
Hi Aleesha, Thanks for your email, Milly has settled in very nicely she is loving her new home. We got some photos of the girls with Milly in her stop over in Auckland. I could tell they all loved her which was so nice to see. Thanks for taking care of my girl and she’s loving life here yaaay. Kind regards Kayla

SEPTEMBER 2018

Zeus

Australia to New Zealand, Auckland
Hi Nicole, Thank you so much for your assistance, I am very happy with the whole experience from start to finish, Jetpets really exceeded my expectations. Zeus arrived safe and sound with absolutely no issues. He settled in straight away and he is absolutely loving the beach, it's like he thinks he has been here all along! I will definitely be recommending you to friends and family that require pet travel. Thanks again, you made this process as simple and smooth as possible, I really appreciate it. Warm regards, Courtney