Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MARCH 2019

Boston and Addie

Australia to Auckland, New Zealand
They’re both loving life right now!!! Thanks for all your help and assistance. Made it stress free!!! Thanks so much again. Appreciate it.

JANUARY 2019

Lola

Sydney to New Zealand, Christchurch
Hi Aleesha, Everything went very smoothly for pick up. I have attached a photo which we shared on Instagram. Thanks again for everything Keiran and Bonny

DECEMBER 2018

Sadie

Australia to Wellington, New Zealand
Hi Melanie and Rachael, Thanks for everything; Sadie had settled in really well and had her first trip to the beach today (pic attached). Kind regards Anna and Ty

DECEMBER 2018

Olive

Townsville to Auckland, New Zealand
Hi Melanie, Thank you for all of your help with Olive’s move from Townsville, QLD to New Zealand. The journey went smoothly and she was very excited to see us at the other end. I was also very impressed with your timely and informative emails since the very beginning when we first booked. Thank you again Jetpets, I would definitely recommend your service to anybody. Attached is a photo of Olive happy at her new destination, with her favourite toy, her red ball! Thank you, Emma

DECEMBER 2018

Ralph and Molly

Australia to Auckland, New Zealand
Hi Michelle, Thank you for your help along the way you made the experience an easy less stressful one. Ralph and holly have settled right into Auckland and have been exploring all the parks and beaches today. They got off the plane very relaxed and excited to see us. Jet pets really looked after them and kept me informed along the way. Thank you so much! Shannan,