Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

SEPTEMBER 2021

Zoe

Adelaide to Sydney, Australia
Hi all at Jet Pets, Just wanted to touch base to say thank you very much for your incredible work in getting Zoe from Adelaide to Sydney. You made this process so seamless for us and also made us feel so comforted in that she was in the best of hands. The service you provide of reuniting fur babies with their loved ones is such an important & special one. It means so much to us that you could be there to provide this to our family and put our minds at ease throughout the process. We are so happy to have our darling in Sydney and make a home for her here. All the best & thank you again.

SEPTEMBER 2021

Poppy

Canberra to Launceston, Australia
Poppy the cat arrived safe and sound in Tasmania after leaving Canberra and flying via Melbourne. Thanks Jetpets so much for the updates and photos and for keeping her safe.

AUGUST 2021

Cinnamon

Perth to Gold Coast, Australia
Jetpets were involved in transporting our ragdoll cat from Perth to our doorstep on the Gold Coast. They were very efficient and friendly. Recommend them if ever you are need of this service.

AUGUST 2021

Baby

Melbourne to New York, United States of America
Hi Rachael, Just emailing you to let you know that Baby has made it safely to my apartment in New York! I want to say a BIG THANK YOU to JetPets! I was thoroughly impressed by JetPet’s professionalism and dedication to ensuring not only that Baby’s flight went smoothly, but also that her owner (me!) remained calm and assured of her safety! Thanks so much, Rachael, for helping coordinate everything. Also, please pass on a big thank you to Lee for driving all the way to Nicholson to pick Baby up! Thanks so much again. I’ll be recommending JetPets to anybody I know who needs quality animal transportation services! Kind regards, Jacqui.

JUNE 2021

Moscow

Brisbane to Vancouver, Canada
Thanks Rachael! He arrived safe and sound. Thanks so much for all your help. I’ve attached some photos of him very comfortable in his new home.