Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MARCH 2024
Holly
Sydney to Hong Kong, Hong Kong
Fantastic service from start to finish, sending our puppy to Hong Kong was an easy process with Jetpets. 
MARCH 2024
Nic
Brisbane to Thailand, Bangkok
A very sincere thankyou to the team at Jetpets who ensured everything went so smoothly with all the organisation. Thank you again Jetpets. We are just so pleased that Nic, and we, were in the best of hands. 
MARCH 2024
Mini
Perth to Launceston, Australia
Jetpets kept me updated with her progress by sending photo's with lovely captions on them. That helped my separation anxiety immensely! I would not use anybody but Jetpets again. Fabulous, well done!! 
MARCH 2024
Archa
Melbourne to Poland, Warszawa
Our agent is an excellent communicator and responded to all of my questions. Pick-up was on time, I received text and photo updates. Thanks to the whole team for looking after my doggy! 
MARCH 2024
Friedrich
Melbourne to Singapore, Singapore
Thank you to the team at Jetpets for looking after Freddy during his journey.