Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

AUGUST 2021

Cinnamon

Perth to Gold Coast, Australia
Jetpets were involved in transporting our ragdoll cat from Perth to our doorstep on the Gold Coast. They were very efficient and friendly. Recommend them if ever you are need of this service.

JUNE 2021

Pookie

Melbourne Quarantine to Brisbane, Australia
Hi Louise, I just wanted to thank you so much for taking care of our Pookie in Melbourne post quarantine and getting her home to Brisbane. She was understandably alert the first night back but since then has settled much more and has been doing zoomies all over the house running everywhere, eating a lot and playing! She has become so comfortable that she’s found her scratching spots (the couch unfortunately). Thank you again,

JUNE 2021

Archie

Perth to Adelaide, Australia
Hello. We have not had our dog Archie the Saint arrive in South Australia. We wanted to say a massive thank you to all who helped organise this and especially the driver who drove Archie from Melbourne today. Archie is exhausted but happy to be back with his family. Thankyou, Alicia.

MAY 2021

Smudge

Melbourne Quarantine to Brisbane, Australia
Hi Louise, Thanks so much for getting in touch to check how Smudge is doing and thanks for all your support getting him to us safely and for all the updates throughout his travel. He is doing really well and is settling well in to his new house. I have attached a couple of pictures. Thanks for all your help

MAY 2021

Sydney

Melbourne Quarantine to Sydney, Australia
Hi Louise, Thank you for everything it’s great having Sydney again. She’s tired but settling in nicely. I also have a husky which is a challenge but they seem to be getting along over time. Thanks again.