Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

OCTOBER 2019

Patch and Waffle

Brisbane to Berlin, Germany
Hi Justin, Thank you so much for all the care and attention JetPets showed to Patch and Waffle on their journey. We were so relieved to pick them up safe in Berlin. The updates during their travels was great, and are so grateful that they got here just fine. Thanks again for everything. Best wishes, Rachel

OCTOBER 2019

Indigo

Brisbane to Houston, United States
Dear Justin and Danielle, Many thanks for organising the very safe delivery of our girl. She is settling in even better than we thought she would, please see photo. Best regards, Frances (and Indigo)

OCTOBER 2019

Smithy

Melbourne to Paris, France
Hi Justin, Liliane and I would like to let you know Smithy arrived on time, clean, safe and well in Paris. Now he needs to settle into his new home in Montpellier. Thank you Justin for having perfectly organized the Smithy long journey. Kind Regards, Liliane and Jean-claude

OCTOBER 2019

Dolly & Dixie

Amsterdam to Sydney, Australia
Thank you so much Nicole! My babies are home! Jetpets have yet again delivered over and above and given me total peace of mind. I cannot thank you enough xx

OCTOBER 2019

Smudge

London to Melbourne, Australia
Hi Emma,   A few weeks gone by now and just wanted to let you know the Smudge has settled in brilliantly over here.   Thanks to all of your for your support over the last 6 months, it has been amazing to know there’s someone out there looking after our little cat while we couldn’t.   Here’s a photo of him enjoying Australian life (though sleeping in our soon to be born baby’s playmate, naughty cat!!)   Thanks,   Ben and Becca