Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

OCTOBER 2014

Lister and Vada

Melbourne to London, United Kingdom
Hi Nikkie, Thanks for your email. Lister and Vada arrived looking pretty happy considering their long haul flight. They are now settled with their cousins until the final move. Thanks so much for your help with their trip. Makes such a difference dealing with someone friendly and helpful. Regards, Kate

OCTOBER 2014

Mani

Perth to London, United Kingdom
Hi Chelsea.   Thank you for all your help, patience and efficiency with shipping Mani for us to London last month.   She arrived, hungry and thirsty, but absolutely fine, and has been enjoying chasing rabbits ever since!!   Really appreciated your help. Please convey my thanks to the Perth guys also, who put up with my anxieties very kindly.   Best wishes,   Ali

SEPTEMBER 2014

Keeley

Mackay to London, United Kingdom
Hi Montana, Keeley has arrived safely much to the delight of my daughters. Thanks for all your help and care for our special buddy. Cheers, Paul

AUGUST 2014

Scout

Sydney to Newcastle, United Kingdom
Hi Nikkie, Thanks fro your e-mail. Scout arrived safe and well and is settling into her new town. She enjoys walks on the beach and is very happy to be reunited with my daughter. She is looking forward to our move to our permanent home. This is opposite a large park ans close to the sea! Lucky Scout! Thank you very much fro taking splendid care of Scout. A picture of Scout taken by my duaghter (Scout's sister) follows this e-mail. Best wishes Lindy

JULY 2014

Shadow

Canberra to Newcastle, United Kingdom
Hi Danielle, Thanks so much for all your assistance during the planning and journey of shadow. You have made such a difference to our relocation, helping with all questions and queries and my panics. We have yet to join shadow in the UK. We will be there in a few weeks. My parents have sent this photo of shadow in his new home. He looks to be happy and enjoying the new scenery. Thanks again for everything!! Kathrin