Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2020

Archie

Sydney to Melbourne, Australia
So happy with the service, the lady (sorry didn’t get her name) an ambassador for the company, that took Archie only had his welfare and the utmost care to make his travel experience a pleasant one. Thank you.

JANUARY 2020

Coco

Brisbane to Hobart, Australia
A massive thank you to Jetpets and Virgin for taking the most amazing care of our little Boxer on her recent flight from Brisbane to Hobart at the start of Jan this year. The Jetpets service from start to finish was excellent, I couldn’t find a single fault. Thank you all very much.

JANUARY 2020

Arko

Sydney to Townsville, Australia
Hi Ben I just wanted to thank you personally for the great care and customer service you provided Arko and I with his flight to Townsville. He made it safely with no concerns or hassles which we are very grateful for. We are more then happy to recommend not only Jetpets but you specifically to other defence members. Have a great day! Morgan

JANUARY 2020

Percy

Paris to Sydney, Australia
Hi Nicole We picked up Percy safe and sound today from the airport. We are delighted to have him back with us! Thanks so much for all your assistance, your responsiveness and kindness. I wont hesitate to recommend Jetpets In the future. Beat regards Taya

JANUARY 2020

Maggie

Melbourne Quarantine to Sydney, Australia
Hi Nicole, Thank you so much for excellent and efficient service! Maggie arrived today after 17,000km from Hungary! The Jetpets driver was so caring and ringing me with updates. I always recommend you to ship our pups! Best Wishes Sue