Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2019

Luna

Australia to London, England
Hi Melanie, Thanks for the email, Luna has arrived safe and sound. She's settled in well and is happily exploring her new home. Thank you to you and the Jetpets team for all your assistance and professionalism! Cheers, Winora

NOVEMBER 2018

Bella, Basil and Digit

Australia to San Francisco, United States
We wanted to get nice photos of the cats in the snow! Thank you so much for helping us with the biggest move we've ever done! Super relieved they coped okay on the flight and long drives! Thanks, Ellie, Basil, Digit and Bella ox

OCTOBER 2018

Disco and Lala

to London, England
Hi Rachael, Thanks so much for looking after our fur babies so well. They are settling in really well after their long flight. They both looked great and amazingly calm after such an ordeal. I am so incredibly happy to see them again! Best wishes and thanks again Estella & Pete

SEPTEMBER 2018

Tommy, Simba and Cobra

Australia to Dubai, United Arab Emirates
Dear Nicole, Thank you and your brilliant team for handling all documentation, pickup & boarding and their onward flight to Dubai and straight into their boarding in Dubai. Thank you for making it smooth and  stress free!! Best Regards, Amna & Lyndon

MARCH 2018

Momo

Australia to Singapore
Hello Rachael, It has been almost a week since Momo has arrived in Singapore, and he has settled in so very well. He is already comfortably lounging around the entire house on his own, and I have no doubt that this is thanks to the amazing job that you and the team at Jetpets have done. Thank you so much for handling Momo's move so professionally. Best regards, Shuuji Tone