Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
DECEMBER 2019
Macy
Dubbo to Melbourne, Australia
Thank you all for your loving care of our sweet girl. She was so well looked after, we couldn’t have asked for a better service! From tracking her flight to seeing her arriving safely and laying eyes on her for the first time, you guys made it all possible! Thank you. 
DECEMBER 2019
Max
Darwin to Melbourne, Australia
Thanks jetpets for getting our 3 puppies safely to there new homes in WA!! First time having to fly puppies and it was great service!! 
DECEMBER 2019
Torana
Perth to Townsville, Australia
Can not express how happy I am with Jetpets. I have been anxiously waiting for my boy Torana to join me and my daughter. From the very first contact to him arriving today I have had amazing help. He hasn’t left my side since he got home. Jetpets thank you so much for everything you have done to make this such a special reunion. 
OCTOBER 2019
Puppy
Sydney to Melbourne, Australia
Four of the Xayne x Nova pups leaving for their new homes in Victoria. Thanks to Jetpets- their service is second to none! 
OCTOBER 2019
Sandro
Milano-malpensa to Melbourne, Australia
Hi Melanie
Sandro got released from the Australian quarantine Sunday, and he was VERY VERY happy to hear my voice when I greeted him in Sydney airport Cargo. So happy that I almost got nervous about the crate falling off the trolley! He looked happy, healthy and sound so he must be getting used to the Australian quarantine process! I don’t think there are many dogs that have done that THREE times 😉
Got the international travel crate as well. So I’m ready for ‘next time’ (Hungary 2020 | Finland 2021 ) 😉
Stefano, Melanie and Chris - THANK YOU for all your help. You have all been awesome and tolerated my stress of travelling across the globe with a dog .
Until next time - take care!
Sanne