Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JANUARY 2025
Griffin
Adelaide to Wellington, New Zealand
Thank you so so much for all your help. I especially appreciated the answers to my panicked phone calls wondering what to do and fearing that we’d never find our way through. Your friendly answers on the phone and gentle encouragement made all the difference. 
DECEMBER 2024
Patsy & Eddie
Melbourne to Auckland, New Zealand
A massive thank you to Jetpets for taking such great care of our girls, that have settled in amazingly well.
We are so happy to have them back and really appreciated the communication from yourself and the team there.
NOVEMBER 2024
Zeus
Adelaide to Christchurch, New Zealand
Excellent service. Clear and responsive communication. Our dog arrived happy and well after his journey from Australia to New Zealand. We have used Jetpets twice now and highly recommend the company. 
OCTOBER 2024
Taika
Melbourne to Auckland, New Zealand
Every staff member I spoke to was extremely helpful and willing to discuss ideas to make the vet visits and journey more comfortable for our dog. Jetpets made a potentially stressful situation much easier to manage and we have arrived in NZ with a happy dog!
SEPTEMBER 2024
Taffy, Biscuits & Missy
Sydney to Auckland, New Zealand
Thank you and the whole team along the way for making a pretty stressful time so easy knowing that they were in safe hands all the way.