Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JANUARY 2025
Scout
Sydney to San Francisco, USA
Thank you so much, and pass my many many thanks to everyone involved in getting her here safely - as well as the pre-flight update, it really helped ease the anxiety. 
DECEMBER 2024
Louis
Brisbane to San Francisco, USA
Thanks to Jetpets for getting my cat Louis to my parents safely. It was a wonderful and easy experience and Louis seems very happy. I really appreciated updates at every step of the way as well. Thank you so much for all that you guys do! 
DECEMBER 2024
Biscuit
Perth to Vancouver, Canada
Thankyou so much for everything and the pet updates on her journey! 
NOVEMBER 2024
Raclette
Brisbane to Vancouver, Canada
Jetpets has been absolutely fantastic! The team showed incredible kindness and care toward my dog, even sending me pictures of him during the journey. Their professionalism and dedication made the experience stress-free and reassuring. Highly recommend! 
NOVEMBER 2024
Theodore & Maple
Sydney to Los Angeles, USA
We used JetPets to get our two Sphynx cats from Australia to the United States of America. From day one they were so helpful and answered every question I had with great efficiency. They made the whole thing a really simple process and helped keep us at ease with updates.