Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2015

Paws

Sydney to Queenstown, New Zealand
Hi Danielle,
Hope you are well and had a lovely Christmas.
Sorry for the dreadful delay in sending you photos of Paws - it completely slipped my mind what with all the upheaval. I actually wanted to ask if you would be able to asset us in transporting Paws to the UK in April this year?
We were so impressed with Jetpets and yourself that we would really like to use you again for his journey to Scotland.
As you know we're in Queenstown at the moment so we would be keen to hear your suggestion on the best we to move our little man to the other side of the world.

Best Regards,

Brian and Lucie

DECEMBER 2014

Tommy and Ollie

Melbourne to Auckland, New Zealand
Hi Kathy,   Thanks for all of your help, you made the process really easy for us. The cats were pretty relaxed and weren't too unsettled when we first picked them up and now they are settling in really well.   I've attached a photo of the cats 🙂   Thanks again for your help!   Kate

SEPTEMBER 2014

Gucci, Nancy and Stranger

Sydney to London, United Kingdom
Hi Danielle,   Cats arrived safely in London! Here is a pic of them on their arrival with my friend who is looking after them for me until I get there.   I logged onto Skype at 5am to see them arriving at my friends house at about 8pm London time. They seemed to be back to their usual self with Stranger eating, Nancy exploring and Gucci hitting the others to say 'go away'. Quite reassuring considering they endured a considerable delay departing from Sydney.   Thanks again for your help. Everything went very smooth and you were able to answer all my questions!   Thanks, Glen

AUGUST 2014

Sage, Snow & Storm

Perth to Singapore, Singapore
Hi Danielle,   Excuse me for taking a bit of time to reply to your email. I wanted to accompany this email with pictures of my catbabies.   Do take a look. Thank you very much for your assistance in our relocation. You've been a great help!!! 🙂 I've added quite a number of pics. Hope you enjoy them. Cheers!!   Greetings from Singapore! Do come visit and buzz us! We can show you around town!!   Cheers! Samuie, Sage, Snow & Storm. 🙂

AUGUST 2014

Dante

Melbourne to Auckland, New Zealand
Hi Nikkie   Thanks for making contact. We found Jetpets great to travel with and are very thankful getting my boy here was so easy. He has settled in well with my mums cat and dog and now part of ten family tho it took a while. He totally loves the outdoors..as was mostly as inside cat in Australia. Thanks for the follow up.   Steph