Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2014

Hercules

Melbourne to New Zealand, Auckland
Thanks Andrea, Great service & highly recommended!! Hercules was great when I picked him up -no trouble from the flight! Much appreciated! Apologies for the delay in response -this week has been SO crazy! Cute pic attached -settled at home now in NZ. Thanks again. Kirsten

MARCH 2014

Tilo

Melbourne to Sri Lanka, Colombo
Hello Chelsea   Moving overseas is stressful, and even more so when you have a pet to take with you. I thought I could do it by myself but I ended up being way more anxious and stressed out than I should have been. My vet recommended Jetpets and I was a little hesitant at first. After speaking with you Chelsea, I realised that it was the best way to go. Jetpets was worth every cent and my baby Tilo was taken care of. We arrived safely from Melbourne AU to Colombo Sri Lanka and I don't think I could have done it without you and Jetpets.   I sent you three photos to of Tilo :D! Thanks again for everything Chelsea!  

MARCH 2014

Snowy

Parkes to London, United Kingdom
Hi All, Thanks for all your help in making Snowy’s transition easier. She arrived safe and sound. Here are a few pictures of Snowy’s first day in her new house with Charlie. Cheers! Colin, Helen, Noah, Bronte, Charlie and of course Snowy!

SEPTEMBER 2013

ASZIE

SYDNEY to NEW YORK, UNITED STATES

Dear Jasmine & Ross,

Thank you for taking care of our little cat as she flew from Sydney to New York!  She has arrived in good health and eager to explore her new surroundings – something that couldn’t be said for her frequent trips around Australia.

If anyone I know needs to move their pet around the world, your company will be getting a massive endorsement from me!

Kind regards,

Neil, Virginia & Aszie

SEPTEMBER 2013

DARCY

MELBOURNE to CHRISTCHURCH, NEW ZEALAND

Hi Chelsea and Kate

Just a quick note to say that dogs, cats and horses are all safely here in Canterbury (-:

Thank you both for your excellent efforts and assistance, it was very much appreciated.

Thanks again to the whole team. You guys are awesome.

Kind regards

Jane, Darcy, Scarface, Chester, Eamon, Rusty, Shady, Chase, Truby, Gaia, Holly, Jasmine, Wicca, Delphi, Moss, Megan, Whizz and Buzz