Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MAY 2019

Runt

to Melbourne, Australia
Hi Anuschka, I just wanted to thank you for all of your help and to your whole team for looking after and getting Runt to Melbourne safely. He is so happy and has settled in so well he and the other cat we have are getting along so well. Thank you again. Jianna

MAY 2019

Fozzy

Sydney to Hobart, Australia
Hi Paige Many thanks for your super service and care taken with Fozzy. When she arrived she was one very happy puppy. Thanks again for all of your help. Cheers John and Nancy

APRIL 2019

Loki

Sydney to Brisbane, Australia
Loki arrived safe and sound! He had a lot to say once he got home but has settled in with no issues. I can’t thank yourself and your colleges enough for making this whole process as painless and stress free as possible.   Thanks again, Louise, Kyle & ‘Loki’ Mcintosh

FEBRUARY 2019

Miti

Australia to Tahiti
Hi Justin, What happiness, Miti has arrived safely. I am very satisfied with the work of Jetpets, it is thanks to the professionalism of Jetpets as well as efficiency, the conscience of all the staff of Jetpets that Miti arrived in top form here. I want to thank all the staff of Jetpets, Nicole, Melanie, the veterinarian, as well as the other people who contributed to the well being of Miti that I do not know ... But above all, above all, I can not thank you enough Justin, for everything you did for Miti and me, for your kindness, your availability and your professionalism , your patience with me Thank you very much Justin !!!!! Kind regards , Kim

APRIL 2018

Leo

Melbourne to Sydney, Australia
Good Afternoon Renata, I would like to express how much I appreciated all the help you and the other ladies from Jetpets were in organising the safe arrival of our new puppy Leo from Melbourne to Sydney. I was very nervous with this process but you assured me he was going to be in the best care and you were not wrong. I was told the handler that collected Leo from the breeder was very friendly and nice. This made the breeder very happy and comfortable with handing Leo over. The communication from beginning to end, made me feel a lot calmer and happier with the whole process. Thank you and I would use or recommend Jetpets again! Thank you Kelly