Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JUNE 2023

Murphy & Finn

Brisbane to Saskatoon, Canada
Thanks so much to you and your team on the safe and healthy arrival of Finn and Murphy.  We will be heading home in the future, I'm sure we will be in touch again for the relocation home.

JUNE 2023

Mube

Melbourne to London, United Kingdom
Jetpets helped my family member move from Melbourne to London. Very good service and follow up, thanks to Katie and everyone who took care of Mube at Jetpets!

JUNE 2023

Zoey & Frankie

Sydney to Los Angeles, USA
I'm happy to report that both Zoey and Frankie are doing great. Everything with their travelling went really well and we appreciate everything you've done in getting them safely here in LA.

JUNE 2023

Ziggy

Adelaide to Madrid, Spain
Thank you for looking after him so well.  Ziggy has had many firsts, pet hotel, air travel, metro rides, fast train trips, restaurants and coffee shops. He is now a certified traveler.

MAY 2023

Sawyer

Brisbane to Washington, USA
The regional sales manager took the time to understand the issues I was facing and the importance of an early transport of our pet. His efforts were critical to successful transition of my family from Australia to the United States and vastly improved the quality of life over a three month period for my 9 year old lab. Well done and thank you!