Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MAY 2015

Pippa

Brisbane to Darwin, Australia

Sarah,

A million thanks to you and the team for getting Pippa back to us safe and sound! She was completely stress free, relaxed a very happy girl. It is a great pleasure to have her back with us, is eating like I have never seen her eat, is out and about in the garden and part of the family once again.
Jason (as everyone) was a great pleasure to deal with and we are genuinely appreciative for the extra time and care and attention that was given to us as humans and Pippa as a cat.
Warmest of regards.

Rebecca, Emily (humans), Pippa and Smokey (cats) and Matilda the Cavoodle.

MAY 2015

Buddy

United States to Sydney, Australia
Hi! Sorry I forgot to respond to this because I was too busy playing with Buddy in all my spare time!
It's so fantastic having him here. He's overwhelmed by the birds, could care less about the ibis bird but was very interested in the brush turkey we saw. Lots of fun!
Thank you so much for all your help!

Melinda

FEBRUARY 2015

Southern Hairy-Nosed

Kalgoorlie to Perth, Australia

Jasmine, thanks for all your help at Jetpets. The support we received from your people in Kalgoorlie was excellent.

This transfer is the result of a lot of dedicated work from Rowena Walker from Hopbush Wildlife Sanctuary in Coolgardie, WA who raised the wombat from an infant to the size she is now and the Department of Parks and Wildlife. An excellent result as the wombat went straight into a breeding program at the Perth Zoo.

It is very rewarding seeing rehabilitated animals making it back to the wild or getting the chance like this one has in joining a breeding program to help secure the population of Southern Hairy-nosed Wombats in this state.

Once again thanks for the help we received from Jetpets.

Regards, Wayne.

NOVEMBER 2014

Parrot Buddies

Sydney to Alice Springs, Australia

Hi Jetpets and Nathan! Vanessa and I would like to thank you for an awesome service and making sure our fids arrived safely from Sydney to Alice Springs! Here they are enjoying their almond treat We would definitely use your service again! - Ed

JANUARY 2014

Tiger

Sydney to Nukualofa, Tonga
Hi Nikkie, Happy new year. Hope all is well. Just to let you know that tiger and I arrived safely to Tonga. Had Tiger out of quarantine the same day after examined by the Tongan Vet. Tiger and I sent you a very big thank you from Tonga for everything that u had done for her. We are also safe from the cyclone. If you ever like to visit Tonga one day, please look me up. You are welcome to stay with us in our humble little house in Nukualofa. Many thanks again Nikkie for your efficient and quick assistance for us and to all your colleagues too. Kind regards, Kal & Tiger