Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2018

Leo

Melbourne to Sydney, Australia
Good Afternoon Renata, I would like to express how much I appreciated all the help you and the other ladies from Jetpets were in organising the safe arrival of our new puppy Leo from Melbourne to Sydney. I was very nervous with this process but you assured me he was going to be in the best care and you were not wrong. I was told the handler that collected Leo from the breeder was very friendly and nice. This made the breeder very happy and comfortable with handing Leo over. The communication from beginning to end, made me feel a lot calmer and happier with the whole process. Thank you and I would use or recommend Jetpets again! Thank you Kelly

MARCH 2018

Dannika, Fonzie and Scooter

Perth to Adelaide, Australia
I recently moved my three cockatoos from Perth to Adelaide via Jetpets. I would just like to say that your representative Kelsey did a fantastic job in organizing the transport and keeping in constant communication with me throughout the process. The move went perfectly and I am very appreciative of her efforts. Many thanks, Kieron

FEBRUARY 2018

Rusty

Snowtown to Goondiwindi, Australia
https://www.youtube.com/watch?v=zQQ335xtgjU

FEBRUARY 2018

Ranger

Australia to London, England
Hi Rachael, Thank you so much for all your help in moving Ranger back to the UK, the trip seemed to go extremely smoothly and he is settling in remarkably well. Here he his relaxing back in his favourite bed. Thanks again for all your help. Sarah Mawer

OCTOBER 2017

Boss

Nhulunbuy to Australia, Sydney
Hi Kelsey I wanted to write to say thank you for all of your help with transporting Boss from Nhulunbuy to Sydney. She’s now settled into Canberra very quickly and apart from being a little shaky as I transferred her from one crate to the other she has not shown any outward signs of being traumatised by the flight! Attaching some photos for your team, including one of her looking out the window as she left Arnhem Land and some of her nice and settled in her new home! Thanks again to you and Jetpets, you made the whole process so much easier and less stressful! Kind regards Kate and Michael