Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

SEPTEMBER 2013

DARCY

MELBOURNE to CHRISTCHURCH, NEW ZEALAND

Hi Chelsea and Kate

Just a quick note to say that dogs, cats and horses are all safely here in Canterbury (-:

Thank you both for your excellent efforts and assistance, it was very much appreciated.

Thanks again to the whole team. You guys are awesome.

Kind regards

Jane, Darcy, Scarface, Chester, Eamon, Rusty, Shady, Chase, Truby, Gaia, Holly, Jasmine, Wicca, Delphi, Moss, Megan, Whizz and Buzz

AUGUST 2013

MISS OPAL

MELBOURNE to MANCHESTER, UNITED KINGDOM

Hi Danielle,

Just a quick email to say thank you for all the arrangements you made to get Miss Opal to her new family in Manchester UK.

She arrived safe and sound, no hitches at all as paperwork etc was all correct and complete.

She is now happy and already starting to settle into her new home and all ready comfortable with Steve and Karen not to mention the other furry members of their family.

I know Steve and Karen are extremely happy with how you handled all the arrangements.

Once again thanks for all your hard work.

Kind Regards,

Vicki

JULY 2013

ELLA

MELBOURNE to AUCKLAND, NEW ZEALAND

Hi Jasmine sorry for the  late email . Ella arrived safely here at our home Tuesday afternoon around 4pm we all were so excited too see her arrive at the gate lots of tears from me it was a long 5 days . Ella jumped out of her crate wagging her tail n bum very happy to see us . Ella has settled in here really well . Thank you Jasmine for all your help , I am very impressed with the professionalism you provided to us via email and phone calls and especially to our Darling Ella . I will be back in contact with you in 2 years on our return to Australia . Also a Big Thank you to Marnie who picked Ella up on her Vet visit day then again on the Friday before her big flight, so friendly thanks Marnie x

JULY 2013

SHARNI

PERTH to WAGGA WAGGA, AUSTRALIA

Hi Ashlee,

I just wanted to thank you for your services for getting my dog Sharni to Wagga. Emma who we met at the airport was lovely and had everything sorted for us to put her straight on. Sharni arrived in on time to Wagga with no problems.  I was really pleased with the overall service of Jetpets. Although I have dealt with Jetpets many times in my previous job this was my first time being a customer and I couldn’t be happier. If I’m not flying with my dog taking them as excess baggage,  I would definatly use you guys again and will highly recommend you within the dog show world.

Kind Regards

Ashlea

JUNE 2013

CLYDE

GLADSTONE to BRISBANE, AUSTRALIA

This is my little guy Clyde. He flew from Gladstone to Brisbane via Jetpets a couple of weeks ago. Slept most the car ride home and taken to meet the rest of the family. Thanks Jetpets for such a great service and friendly staff on the phone who made booking my little guys flight so fast and easy! Would recommend Jetpets to any one.

Shana