Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

MARCH 2023

Ensi

Adelaide to Sydney, Australia
Ensi had a smooth flight as he settled really quickly. We are so happy to have him back in our family pack!

MARCH 2023

Barney

Melbourne to Los Angeles, United States of America
Thank you so much Janine for the care of Barney. He has been outstanding upon his arrival. Very happy to be with us, and very sleepy from his long journey

MARCH 2023

Sidney

Canberra to Auckland, New Zealand
Thanks Janine for taking such good care of him. Everyone at JetPets has been so wonderful to me - and Sid.  Not only that, you guys are such a well oiled machine in what you do. Would that at all companies operate like yours. Don’t change anything!

FEBRUARY 2023

Archie

Melbourne to Perth, Australia
Thanks for all your assistance organising Archie’s flight from Melbourne to Perth last Friday morning. He’s settled in very nicely.

FEBRUARY 2023

Pippa, Ned & Georffrey

Sydney to Toronto, Canada
Thank you so much for helping our fur-babies join us in Canada. Attached are some photos of them settled right in. Can’t say they are pleased with the snow, but I’m sure they will adjust over time!