Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

NOVEMBER 2022

Vader & Loki

Coffs Harbour to Melbourne, Australia
Thank you for all your help with their relocation. It's been a roller coaster but so glad we had you and the team to guide us through the process. Hopefully they won't be flying anywhere soon but we will definitely choose jet pets again for their next big adventure.

NOVEMBER 2022

Ollie

Frankfurt to Melbourne, Australia
Very happy and relieved it all went well. Thank you for your help.

NOVEMBER 2022

Cookie

Melbourne to Boston, United States of America
Thank you very much for taking care of our little monster. We are glad to have her back and she is well. Typical crazy Kelpie nutcase that just wants to play. We had her already for a walk and she had some water and food.  

NOVEMBER 2022

Monte

Brisbane to Queenstown, New Zealand
Special thanks to Peter in Brisbane for taking such loving care of Monte and to the lovely young lady in Auckland who recognised my anxiety about Montes long disembarking..very long backlog..and she went to some trouble to reassure us and let us know that Monte is doing well. And he was so chilled and relaxed and happy to see us! Coped so much better than my husband and me..a testament to your excellence..much gratitude to you all for taking such good care not only of our dear Monte, but of us anxious owners too!

NOVEMBER 2022

Enzo

Sydney to Paris, France
Just letting you know that Enzo arrived safe and well in Paris and was very happy to see us! We then drove all the way to the Southwest of France to his new kingdom! Thank you for organising everything and looking after him so well.