Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

AUGUST 2024

Beasley & Darcy

Sydney to Zurich, Switzerland
Thank you again for all you and your team did to ensure a safe journey - I really am so thankful.

JULY 2024

Katie

Adelaide to New York, USA
Thank you so much for helping me.  Katie has settled in already, had a whole meal, explored the entire house, checked out all the acoustics by meowing everywhere she can.

JUNE 2024

Eddie & Tormund

Brisbane to Christchurch, New Zealand
They took no time to settle into their new home which shows how well they were treated.  Reading through the report cards you could tell they had spent some real time with both boys. It made a stressful time a little less so Thank you.

MARCH 2024

Puss

Perth to Auckland, New Zealand
Jetpets staff were great throughout the entire process. We also got all of our vet work done as part of the package and the vet was great!

MARCH 2024

Ozzy

Perth to Toronto, Canada
I was very impressed with my recent experience shipping my cat from Australia to Canada. The entire interaction from beginning to end was very professional and showed the ongoing commitment Jetpets has the care of their animals needs.