Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MAY 2022
Snowy
Melbourne to Alice Springs, Australia
He arrived safe and sound and communication was timely. I was nervous about him travelling but was reassured and given the detail I needed to feel he would be well cared for. 
MAY 2022
Kyra & Sid
Brisbane to Auckland, New Zealand
Our fur babies flew from Brisbane to New Zealand the whole process was amazing and super easy from start to finish! Chelsea from Jetpets was great to deal with she helped with any questions and eased any concerns we had! 
MAY 2022
Cedrick & Henty
Brisbane to Manchester, United Kingdom
Couldn't be happier with the 5 star plus service we received when moving our beloved border terriers from Australia to the UK. The staff are beyond brilliant from Kaye who kept us updated all the way, to every individual member we meet from collecting our dogs in Australia to dropping them in the UK. International movement of pets whilst never easy is now again possible and having looked at alternatives I would not trust our fur babies to anyone else 
MAY 2022
Broxi
Sydney to Auckland, New Zealand
My fur baby was flown by Jetpets from Sydney to NZ and I highly recommend using their service. Great communication, great care and continual updates at both ends - Sydney and Auckland. I would not hesitate to recommend Jetpets and would use them again if I needed to, they looked after my fur baby like I would. 
MAY 2022
Puppy
Port Macquarie to Singapore, Singapore
Everything was great! From the beginning of the process with my questions and concern until the very end when we received our puppy, Jetpets was amazing. Cindy was so prompt with replies and requests. She kept us and the delivery on track. It’s scary to ship a puppy overseas, and Cindy and the rest of the Jetpets crew made it all so much easier. Thank you!!