Customer Feedback

SEPTEMBER 2021

Moxie

Hi Wendy Moxie arrived safe and sound on Friday, thanks so much for the incredible care from you and your team. She's getting settled and exploring her new neighbourhood, she's staked out a nice spot on the balcony with a view of the sea and a nice breeze on the nose. I've attached some pics from our reunion and new home! Please pass on my gratitude and appreciation to everyone who helped get her to her new home. Cheers

SEPTEMBER 2021

Luca

Luca has arrived safe and sound at my brother’s in Aberdeen. I think everyone was a bit bleary eyed as the delivery was at 3:15am! But they are so happy to have him and report that he has recovered from the journey well. Thank you, and Jetpets as a whole, for all the support in getting Luca out of Australia and managing his transition back home to the UK. We are so appreciative of the care and communication throughout this process. You made it work despite the challenges posed by the global situation. Once again thank you so much Rachael.  I hope you are managing as best as possible during the extended period of lockdown.  

SEPTEMBER 2021

Nero & Ptolemy

Hi Dipkesh, Just a quick email to say thank you again for all your expertise and work getting Nero and Ptolemy to London for us.  They arrived safe and happy (and very jet-lagged like us) and have settled in to the London lifestyle very well. We really appreciate the extra effort you went to with diligence and expertise in finding flight solutions for them.  I couldn’t recommend Jetpets more highly and wanted in particular to acknowledge your exceptional client service to us - thank you!

AUGUST 2021

Lexi and Harvey

Thank you so much to Jetpets for arranging their flight from Melbourne to Sydney in such short notice and for even delivering our babies to us around midnight, I don't know of many companies that are willing to work after business hours to this level and we really appreciate all your effort and great service so much. None of this would be possible without any of you and we are so grateful to each you. May you all be blessed for the great work you do each and every single day. As you can see from the pics below, the babies are settling in very well.

AUGUST 2021

Indiana

Hello!! I have been meaning to email you but have been caught up with work. Indiana is so happy and is loving his walks up to Griffith observatory! Thank you again so much for all your help.