Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

FEBRUARY 2020

Annie and Lily

Hobart to Brisbane, Australia
My pets arrived today, safe and sound. Thank you Jetpets

JANUARY 2020

Coco

Hobart to Christchurch, New Zealand
Hi Kate…..Coco made it back safely, and is pooped today, enjoying being back in her ‘other’ home environment!   Thanks for your service, see you next time!

JANUARY 2020

Ripley

Auckland to Launceston, Australia
Hi Steph Thank you so much to all the team for being so kind to Ripley. She arrived safe, happy and healthy this afternoon. The updates, especially pictures, helped so much with stress and worry on my end. Thanks for the quick and detailed communication during booking and helping out wherever possible (especially with the crate and public holiday logistics) I'm so grateful to have my girl here, safe. I've attached some photos 😛 Jess.

JANUARY 2020

Licorice

Melbourne to Perth, Australia
Thank you to you all for taking awesome care of our fish baby from Melbourne to Perth. It means the world to us that all our family is together. Licorice is our first baby.

JANUARY 2020

Cersei

Brisbane to Tokyo, Japan
Hi Justin Cersei arrived on time without any trouble! Always with your help, everything is fine. Thank you! Cersei is running on snow in my house. I hope to work together again in the future! Kind regard Yoko