Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

OCTOBER 2019

Pepe

Singapore to Brisbane, Australia
Hi Nicole Thanks for checking in, Pepe has settled back into her life just great, here she is enjoying the beach and sunshine.   Thank you so much for your prompt assistance on emails etc, you were a great help.   Many thanks, Jen, Jason and Pepe

OCTOBER 2019

Daisy

Singapore to Coolangatta, Australia
Dear Nicole Thanks for your note and attention and thoughtfulness to Daisy's journey. She arrived yesterday and was quite nervous but is getting used to the sea air at Surfers Paradise. Here is a pic of Daisy by the beach! Thanks again and I will be sure to tag in photos once we get organized. Best wishes Lydia

OCTOBER 2019

Hugo

Brisbane to Kuala Lumpur, Malaysia
We have brought Hugo home finally on last Sat. He is settling in very well.   Thank you very much for your services, which have been very professional and prompt. I would certainly recommend my friends to use Jetpets to bring pets to and from Australia.   Thanks again for all your help, Jasmine, which is very much appreciated.   Kherk

OCTOBER 2019

Leala, Alfie and Alex

Mickleham Quarantine to Melbourne, Australia
Dear Chris   It is a very happy house we have tonight! It is so fantastic to have all or babies back. They were running around for at least an hour when they arrived. It was dark before we were able to get them in bed for cuddles.   Thank you for taking such great care of our furbabies. They were so jolly when they arrived. There are no words to describe the joy to be with them again.   Thank you again and kind regards   Jeanné

SEPTEMBER 2019

Billy

Brisbane to London , United Kingdom
Hi Emily My sincere thanks to you for coordinating Billy’s travel from Australia to the UK.  I am pleased to report that we are very happily reunited and Billy is enjoying his new home. Needless to say, he is not letting us out of his sight!!! After such a long flight and a long time in the travel crate, I can only imagine how soiled Billy was on arrival. When the handlers at Heathrow Animal Reception Centre brought him out to us, he had been bathed and was really fresh and clean. I was so reassured that they had taken such good care of him. I am so happy with the service provided by yourself and the Jetpets team and would definitely use your company again in the future. Thank you so much Emily. Kind regards, Kerrin