Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
DECEMBER 2021
Kiska
Melbourne to Auckland, New Zealand
Here’s my happy , relaxed kitty a few days after her journey ….
Jetpets did a fantastic job from start of journey in Melbourne to delivery in Auckland.
Special shout out to Dipkesh, who gave outstanding service throughout the entire experience during what had been a very challenging time for us all.
Highly recommend Jetpets to anyone relocating their pet overseas.
Kind Regards to everyone at Jetpets who helped along the way !
NOVEMBER 2021
Tilly
Gold Coast to Christchurch, New Zealand
We had the best experience with Jet Pets, helping us with relocation of our much loved girl Tilly from the Gold Coast to Christchurch. During covid times this was no easy feat. Danielle was excellent from beginning to end. Keeping us informed all along the way and supplying us with as much information as possible prior to Tilly going, helping us with boarding requirements while we were in quarantine and letting us know her progress. We had updates and photos and our girl arrived safely. Highly recommend Jet Pets and Thanks to all involved. 
OCTOBER 2021
Pippi
Melbourne to Tauranga, New Zealand
Hey Rachael,
It was such an amazing day being reunited with Pippi! There were a lot of happy tears!
I've attached a few photos of Pippi's first days in NZ .
We're very lucky, we have a family home at Tauranga Bay, which is a stunning place for Pippi to get settled into kiwi life. Hahah you can see she's absolutely already loving it!
Thank you all SO much again!! I just can't thank you enough.
Thanks again.
Lucy + Pippi 
OCTOBER 2021
Booboo
Brisbane to Queenstown, New Zealand
Good Morning Angus. I hope this email finds you well.
Chris and I wanted to thank you and JetPets team for getting Booboo to Queenstown safe and sound.
Thank you for making the everything so effortless and seamless with your high level of professionalism throughout the whole journey.
You, and the JetPets team were incredible - I am so happy with how everything went from start to finish.
We are so grateful to have had the opportunity to experience JetPets for our beautiful fur baby, Booboo to travel to our new home - I will definitely be recommending JetPets to everyone I know.
Thank you. Warmest Purrs & Regards, 
JUNE 2021
Chihuahuas
Perth to Christchurch, New Zealand
Rachael thank you so much.
you were fantastic and outstanding. Couldn't have had a nicer person to looking after my dogs.