Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MAY 2019

Teddie

Sydney to London, United Kingdom
Hi Nicole, Jetpets, and especially yourself, were exceptional through the whole process. The updates and photos of Teddie with her Sydney handler were truly fantastic, very personal and reassuring. Teddie arrived safe and well and despite being hoarse from, I suspect, non-stop barking, has settled in very well. I am lucky to have family here which has assisted with assimilation in a new country. She is loving the green grass, smells and country walks which are in abundance where we are currently located. Photo proof attached. Paul and I will definitely use Jetpets again for the return journey. 100%, no doubts. Thank you all again for such a great experience, absolutely everyone we met in Sydney and everyone I spoke with over the telephone was professional, helpful and reassuring and Teddie arrived happy and well - I couldn't ask for more. Many many thanks, Claudia, Paul and Teddie

MAY 2019

Hugo

to Frankfurt, Germany
Hi Rachael, Thank you for all your help! Hugo arrived safe in Germany and is loving his new surroundings! Thanks again! Marit

MAY 2019

Alfred

to Stockholm , Sweden
Hi Simone, Sorry, time has flown by, have been meaning to write a huge Thank You to you along with photos of a very happy Alfred!! You provided the most amazing service to us and we can’t thank your enough for helping us getting Alfred to Sweden with such short notice. He arrived happy and healthy to Stockholm and it was easy for ryan to pick him up as all paperwork was done perfectly:) Thanks again and please see attached photos. Thanks, Maja, Ryan, Alfred, Lilly & Milo

MAY 2019

Peanut

Melbourne to Canada
Hi Aleesha, 
Peanut arrived happy and healthy and keen to start his new adventure in Canada. Though it was nerve racking and scary to send him on such a big trip everything went smoothly and i am very happy with the service provided. 
Thanks so much for everything, ive attached a photo.
 
Presley 

MAY 2019

Bailey and Digby

to Singapore
Hi thanks so much for your excellent care. Bailey and Digby are settling in well to their new life in Singapore. Here they are making new friends at a local dog park. I would recommend Jetpets to anyone who asks. Kindest regatds Sally