Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2019

Holly and Navy

Australia to United Kingdom
Thank you for your kind and efficient transportation of Holly and Navy to the UK. Both in good health - Navy is exhausted and Holly just as active as usual- she forgets she’s 12.

We are really happy with the ease and flexibility of their crates - just need a larger house for Navys....

Thank you all again.

Kind regards,

Catherine and Christopher

MARCH 2019

Poe

Australia to New Zealand
Hi Danielle and Aleesha, Thankyou Jetpets for delivering our girl Poe safe and sound to New Zealand. I really appreciated the updates while Poe was travelling over the 4 days. I would not hesitate to recommend Jet Pets for relocating and taking care of much loved Pets Thankyou White Family *photo of Poe at home today 4th day in NZ settling in well

MARCH 2019

Myla

Australia to Lisboa, Portugal
Hi Kaye, Myla arrived well. Now, we are enjoying exploring the streets of Lisboa and the beautiful coastline. I am sending you some pictures of Myla right after she arrived at the cargo terminal, exploring street culture in Lisbon, running around the coast with her new friend (my best friend's dog), Molly, and loving her new bed. Thanks again for your help and support during Myla's move. Inês

MARCH 2019

Thomas

Sydney to Auckland , New Zealand
Justin everything was awesome. My partner and I are so happy and impressed with JetPets high level of service, standards and communication. Justin our first contact was amazing. Thank you so much for all of your help and encouragement, it means a lot. Melanie, thank you for being so responsive & helpful and always helping sure we had the right info and got booked on the right flight together. To everyone else; the Handlers, the vets and the office and admin staff, you blew us away with your attentiveness, live updates, photos & info our dogs wellbeing. You all cared the whole time from the first call to the updates right before our dogs flight. Thank you so much from both of us and from our happy boy Thomas! Cheers, Jonathan & Amie

MARCH 2019

Boston and Addie

Australia to Auckland, New Zealand
They’re both loving life right now!!! Thanks for all your help and assistance. Made it stress free!!! Thanks so much again. Appreciate it.