Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers

JANUARY 2019
Teddy
Australia to England
Hi Melanie,
As you can see Teddy has arrived safe and well and is really struggling to adjust to English life... lol.
Thank you for all your hard work and attention through the months, I really appreciate it. Your professionalism and care made all the difference in what was a concerning endeavor for me.
I will certainly be recommending Jetpets and look forward to working with you again when Teddy and I return to Australia.
Regards,
Kristy 
JANUARY 2019
Bobby
Australia to Honolulu, Hawaii
Hi Rachael,
Thanks for all your assistance in getting bobby here. It was such a stress free move for both him and us. The process at customs in Hawaii was very straight forward.
Thanks again and here is a photo of bobby settling in to Hawaii life!

JANUARY 2019
Bobbie
to Toronto , Canada
Hi Kaye,
We now have Bobbie in Toronto with us and she appears to be happy and healthy. She was extremely excited when we got to pick her up this afternoon.
I would like to thank Justin for his help in all the process and for his updates last Friday with how Bobbie was going with boarding etc.
Thanks for getting our girl safely to us in Toronto.
Warmest regards,
Hollie, Adam & Bobbie 
DECEMBER 2018
Marmalade
Sydney to Dublin, Ireland
Hi Rachael
Apologies for my delayed response but we have been busy settling into life in Ireland.
Marmalade seemed none the worse from his long journey when we collected him in Dublin.
As the photo shows he quickly adapted to life in Ireland.
Thank you for taking such good care of him on his trip. We are delighted to have him here with us.
Kind regards
Niamh & Trent 
DECEMBER 2018
Tofu
Australia to Singapore,
Hi Melanie!
Tofu arrived safely. He was quite wet as he had upset the water in the crate but was otherwise happy to see us and has been doing great ever since. We're thankful that everything went well. I've attached some photographs.
Yours,
Alyssa