Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2025

Coco

Mickelham Quarantine to Gold Coast, Australia
Jetpets has been fantastic in organising our dogs release from quarantine and flying her to the Gold Coast. Communication has been great and would absolutely recommend Jetpets!

APRIL 2025

Maya

Perth to Melbourne, Australia
I have been using Jetpets to fly my little pooch back and forth once a year from Perth to Melbourne. I found them caring, attentive and reliable.  I love the photos of our loved pets when in their care and the updates received during their trip.

MARCH 2025

Tilly & Jesse

Newcastle to Adelaide, Australia
Couldn’t recommend Jetpets highly enough with communication 5 star even photos at their comfort stop.  Thanks to the whole team for such a great experience in quite an adverse time.

FEBRUARY 2025

Monty

Launceston to Melbourne, Australia
Monty: "Mum & Dad said it was all well organised and Jetpets were very easy to deal with. I was pretty nervous but I got there in the end. I was so happy to jump in the car and be back with Mum again!"

JANUARY 2025

Snoopy

Hobart to Darwin, Australia
Our precious boy had the best care.  I was kept informed throughout his travel with photos and updates, Thank you to the Jetpets team.