Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2025
Nash
Perth to Cairns, Australia
Thank you for the updates and photos—it was such a relief to see Nash safe and calm during transit. We really appreciated being kept in the loop every step of the way. 
MAY 2025
Vince
Brisbane to Melbourne, Australia
We can’t commend Jetpets for their service. I can only praise them for looking after Vince and transporting him to and from Brisbane for a recent holiday. 
MAY 2025
Alfie & Barney
Perth to Darwin, Australia
Jetpets exceeded my expectations and were absolutely wonderful. Jetpets sent me photos of the boys on the night before the flight, showing that they were their usual happy, playful selves which was so good to see. 
APRIL 2025
Coco
Mickelham Quarantine to Gold Coast, Australia
Jetpets has been fantastic in organising our dogs release from quarantine and flying her to the Gold Coast. Communication has been great and would absolutely recommend Jetpets! 
APRIL 2025
Maya
Perth to Melbourne, Australia
I have been using Jetpets to fly my little pooch back and forth once a year from Perth to Melbourne. I found them caring, attentive and reliable. I love the photos of our loved pets when in their care and the updates received during their trip.