Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
AUGUST 2025
Bundy
Perth to Christchurch, New Zealand
Jetpets are amazing. I was so worried about my slightly nervous little dog flying from Perth to NZ. They were so kind to her. The emails and photos they sent during her trip were reassuring. Recommend Jetpets 100%! 
JULY 2025
Milah
Sydney to Auckland, New Zealand
I really appreciate you guys sending me updates and also taking photos of her while she was at the cattery- it made me feel so much more comfortable knowing she was in good hands. Seriously I cannot thank you enough, will definitely be recommending Jetpets. 
JUNE 2025
Billie
Sydney to Christchurch, New Zealand
Thank you sooo much for taking care of me with my new adventure to NZ. I felt like the whole process was puurrrrfect and I would recommend to my fellow furry friends. 
MAY 2025
Lucy
Melbourne to Auckland, New Zealand
Thank you so much for your help getting Lucy to New Zealand! She is very happy and calm. 
APRIL 2025
Ernie
Melbourne to Auckland, New Zealand
Ernie has settled wonderfully in the last 24 hours and I was so pleasantly surprised to see how relaxed he was when I got him from his crate in Auckland! Everyone in both Melbourne and Auckland were wonderful with him and myself - so thank you!