Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
AUGUST 2023
Akira
Brisbane to Vancouver, Canada
The whole experience was exceptional. They were informative and supportive from the start and kept me up to date throughout the whole booking process. Their service was a great price! I would highly recommend Jetpets to anyone looking to move their pet abroad. 
JULY 2023
George & Fonzi
Cairns to Melbourne, Australia
Customer service is excellent. Kerryn has been unbelievable, so kind and understanding of my worries of transporting my fur babies. Jetpets went above and beyond to help. 
JUNE 2023
Bandit
Adelaide to Auckland, New Zealand
Bandit has been here for a few weeks now and has settled in very well as you can see! Thanks Jetpets! 
MAY 2023
Sam, Donnan & Gemma
Melbourne to Perth, Australia
Many thanks to all the fabulous pet handlers, Lauren and Christie in Perth, the others in Melbourne. Kate and Lisa in booking made the whole experience as stress free as possible. This was the 1st time Gemma, Donnan and Sam had flown and they all appeared to have taken it in their stride. The dogs are currently snoozing at my feet after a lovely long walk, Sam has found the highest shelf in the home and made his bed there. Many thanks for looking after our family so beautifully, 
APRIL 2023
Houdini & Zoro
Newcastle to Hobart, Australia
Great service. Staff were professional, friendly, and attentive to the needs of us and our pets. Couldn't fault a single part of the process.