Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
OCTOBER 2021
Pippi
Melbourne to Tauranga, New Zealand
Hey Rachael,
It was such an amazing day being reunited with Pippi! There were a lot of happy tears!
I've attached a few photos of Pippi's first days in NZ .
We're very lucky, we have a family home at Tauranga Bay, which is a stunning place for Pippi to get settled into kiwi life. Hahah you can see she's absolutely already loving it!
Thank you all SO much again!! I just can't thank you enough.
Thanks again.
Lucy + Pippi 
OCTOBER 2021
Booboo
Brisbane to Queenstown, New Zealand
Good Morning Angus. I hope this email finds you well.
Chris and I wanted to thank you and JetPets team for getting Booboo to Queenstown safe and sound.
Thank you for making the everything so effortless and seamless with your high level of professionalism throughout the whole journey.
You, and the JetPets team were incredible - I am so happy with how everything went from start to finish.
We are so grateful to have had the opportunity to experience JetPets for our beautiful fur baby, Booboo to travel to our new home - I will definitely be recommending JetPets to everyone I know.
Thank you. Warmest Purrs & Regards, 
JUNE 2021
Chihuahuas
Perth to Christchurch, New Zealand
Rachael thank you so much.
you were fantastic and outstanding. Couldn't have had a nicer person to looking after my dogs. 
JUNE 2021
Chilli
Melbourne to Auckland, New Zealand
Dipkesh you absolute legend.
I am so grateful for your service and for you calm and kind energy throughout the entire process.
This may have been one of the most anxiety inducing experiences ever and you absolutely delivered on support, professionalism and integrity. Chilli arrived looking well and surprisingly calm and from start to finish I felt she was being looked after with love. Thank you so much Dipkesh and team. 
APRIL 2021
Gracie
Melbourne to Auckland, New Zealand
Jetpets were amazing in getting our beautiful pet clan from Melbourne to Auckland. No hassels, everything explained clearly, no stress (well no additional stress that is to an overseas move!) Gracie our border terrier and our four cats have all settled in well in their new home and we couldn't be happier. Thanks a million Jetpets!