Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
- Write a Review on Google
- Write a Review on Product Review
- Share on Jetpets Facebook or Instagram
Jetpets Happy Travellers
AUGUST 2018
Lucy
Australia to Auckland, New Zealand
Hi Justin,
Nice to 'talk' to you again. Lucy came through really smoothly this end - she was already with Jetpets Auckland within 2.5 hours of landing.
Jetpets have been outstanding - your patience and assistance pre departure, Auckland phoned me on Monday afternoon to let me know when to expect Lucy after her arrival, Samuel sent me photos and an update on how she had been overnight - all things that help me to be less stressed which has been more than I expected.
I will definitely be singing Jetpets praises - Hughesy is right.
Regards,
Helen Jelinek 
AUGUST 2018
Tilly
Australia to Christchurch, New Zealand
Hello Nicole,
I can't thank you enough for the wonderful service and care we received through Jetpets. I really appreciated all the updates given to me while Tilly was in your care. She's settling in well on the farm and is enjoying runs on the beach.
Again I can't thank you enough I'll be recommending you to everyone.
Many Thanks
Zoe 
AUGUST 2018
Hunter and Elsa
Australia to South Africa,
Hi Jasmine
Just to let you know that Hunter and Elsa arrived safe and well last night.
They had something to eat when we got home, a little play and then they crashed. I thought they would be hyperactive !!
Thanks again for everything and please let Antonina know should you speak to her.
Cheers
A very happy Jude 
AUGUST 2018
Frankie
Australia to London, England
Hi Mel,
Thank you for all of your help!
The little fella has been jet lagged but loved a big walk through Regent’s Park this morning and is back to his normal self!
Once again thank you for all of your help.
AUGUST 2018
Gerald
Adelaide to London, England
Hi Justin,
Our Jetpets experience was excellent, and we are extremely grateful.
Thank-you so much for keeping Gerald safe.
Kindest regards,
Mike