Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

NOVEMBER 2019

Charlie

Sydney to Singapore
Kate, I cannot thank you enough for your amazing kindness, compassion and exceptional customer service for both me and Charlie over these few months. There is no way he or I would’ve got here without you. You are an absolute superstar. Cheers, Pipster

NOVEMBER 2019

Skylar & Odin

Brisbane to Christchurch, New Zealand
Skylar and Odin has a fantastic experience with Jetpets. They were completely exhausted when they arrived at their grand dads in NZ. Thank you for taking the stress out of their relocation from me. They were so excited that they jumped straight into the back of the jetpets van.

NOVEMBER 2019

Hero & Saiga

Brisbane to Tokyo, Japan
Hi Justin, Hero and Saiga arrived safely yesterday and are very relaxed at home. With your big help, a big journey of Hero and Saiga succeeded. Thank you so much. I would like to ask you again in the near future. Many Thanks Yoko P.S This photo is 2 pups running around my home today.

NOVEMBER 2019

Zombie

Perth to Frankfurt, Germany
She's very happily settling in here, she's enjoying the cold weather much better than the Australian heat!

NOVEMBER 2019

Jay

Sydney to Tokyo, Japan
Hi, Justin Thank you for everything ! Jay safely landed in Japan. JetPets is awesome !!!! He is really standout as Australian cattle and Kelpie living here in Tokyo. Sorry for Jay no more free leash running at beach and field in Aus. Anyway, I will fill in feedback. It was super rain here, so not yet I had chance take a good one. He loves Japanese food. I can’t give it to him so much... Jay and I are still exhausted by travel, organize stuff Etc.. Recommend people JetPets!! Again, Thank you JetPets !!!