Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MARCH 2020
Possum & Delilah
Melbourne to Auckland, New Zealand
My experience with Jetpets was amazing. I dealt with Kate Bradley she made the whole process stress free, she answered my thousands of questions and assured me my two furr babies would be okay. The portal was really easy to use and a great tool to track what needed to be done before their flight. The mobile vet that came to our apartment was very thorough and quick. The pick up service was amazing and made everything so easy. I even received photo updates of the kitties before their flight. Our cats arrived safely and are now enjoying their lives in NZ. Thank you to Kate and the team at Jetpets! 
MARCH 2020
Niko
Brisbane to Christchurch, New Zealand
We received updates every step of the way when we moved our cat from Australia to new Zealand. Everything was very well organised and we have Niko back with us. He has been looked after very well during his travels and has settled exceptionally well in his new house and country. Very happy! 
JANUARY 2020
Coco
Hobart to Christchurch, New Zealand
Hi Kate…..Coco made it back safely, and is pooped today, enjoying being back in her ‘other’ home environment!
Thanks for your service, see you next time! 
JANUARY 2020
Poppy
Sydney to Auckland, New Zealand
Arrived in NZ from the South Coast of OZ ...very happy to breath the fresh air and have had my Poppy dog so well looked after and monitored during the 30 hr transit period from my house to boarding facility at airport terminal ..flight and then customs ..it went so smoothly and you took away all the angst that such a journey could have had....and for that part I am so grateful to the team at Jetpets. 
JANUARY 2020
Jaffa
Auckland to Hobart, Australia
Jaffa arrived home safe, stress free and happy, thank you Jetpets for making his trip stress free as possible.