Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MAY 2023
Sam, Donnan & Gemma
Melbourne to Perth, Australia
Many thanks to all the fabulous pet handlers, Lauren and Christie in Perth, the others in Melbourne. Kate and Lisa in booking made the whole experience as stress free as possible. This was the 1st time Gemma, Donnan and Sam had flown and they all appeared to have taken it in their stride. The dogs are currently snoozing at my feet after a lovely long walk, Sam has found the highest shelf in the home and made his bed there. Many thanks for looking after our family so beautifully, 
APRIL 2023
Houdini & Zoro
Newcastle to Hobart, Australia
Great service. Staff were professional, friendly, and attentive to the needs of us and our pets. Couldn't fault a single part of the process. 
APRIL 2023
Beckett
Perth to Canberra, Australia
Took all the stress out of getting my cat across the country! With all the other logistics to manage, I'm really glad I trusted my cat to JetPets. Kate and Paige were incredibly helpful getting everything booked and lined up, and were especially flexible in adjusting when circumstances changed. The overnight boarding was clean and well tended - they even sent a Report Card which showed that they'd really paid attention to him. They got him onto the same flight as mine, and he was ready to collect only a short time after my luggage, calm, relaxed, and pretty chill. 
APRIL 2023
Vicky
Adelaide to Melbourne, Australia
Safe arrival of baby! Thank you for taking care of my kitten from Adelaide to Melbourne. She wasn't distressed at all when Mel from Jetpets delivered her to my home. 
MARCH 2023
Sai
Melbourne to Texas, United States of America
Just a special to say big thank you to you and your team. Sai has been settling nice here in Texas since arrival and is has happy as can be!