Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

DECEMBER 2015

Rizzo

Christchurch to Sydney, Australia
Hi Chantel, Everything went very smoothly, thanks for all your help throughout the process! I could not have done it without you. Attached is a picture of Rizzo back in Australia once again, after an amazing year-long adventure in New Zealand, now at our new home in Cooma, NSW. I've also attached a pic of her kayaking on Lake Wanaka in NZ just before we left. Thanks again, Candice

NOVEMBER 2015

Sasha

Sydney to Singapore, Singapore

Melanie,

Thank you for your email and a huge huge thank you for delivering "Sasha" into our lives. She is so affectionate and although the nights are still a bit tough, she has settled in so well to tropical Singapore. I am glad I went with our friend's recommendation to use Jetpets. Great customer care.

Regards, The Ware family

NOVEMBER 2015

Diesel and Kiah

Sydney to Los Angeles, United States
Hi Heidi! Here are some photos of the doggies in Southern California. We had a great experience with Jet Pets and will definitely recommend others to your service. Thanks for everything! Kerry, Chris, Diesel, and Kiah

OCTOBER 2015

Zephyr

Sydney to Vancouver, Canada

Hey Nicole, Thanks for getting her over here safe and sound. She was a little worn out and confused (understandably) when we picked her up in BC but she has bounced back pretty quick. Thanks again and all the best.

Kind Regards Mark

OCTOBER 2015

Tusker

Sydney to Honiara, Solomon Islands
Hi Melanie, Tusker arrived safely and has settled down so well, loving the beach and his new house (especially the couch). A big thank you to you and the rest of the team at Jetpets for ensuring Tusker's safe and comfortable journey over to the Solomon Islands, Regards, Snehal