Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JANUARY 2023
The Outback Crew
Alice Springs to Los Angeles, United State of America
I would give JetPets a 10 star review if I could! They went above and beyond to make the necessary arrangements to get our kitties from the center of the Outback all the way to the USA safely, securely, and in time for the holidays! The communication with the representatives was very responsive and they worked tirelessly to watch weather forecasts and make last minute arrangements based on the cooler outside temperatures when normal heat embargos might have been in place. Their care of our cats -- and the reports we received about them while they were in the care of the handlers, we so reassuring. The best pet transport service we've ever worked with! 
DECEMBER 2022
Robbo
Melbourne to Los Angeles, United States of America
Thanks so much!
I was filled with anxiety over this entire move and jetpets made the entire process so easy! Everyone was incredibly knowledgeable and made me feel at ease. My dog means so much to me and it was comforting to know he was in great hands.
He’s enjoying the US, but definitely isn’t loving the cold weather! 
NOVEMBER 2022
Cookie
Melbourne to Boston, United States of America
Thank you very much for taking care of our little monster. We are glad to have her back and she is well.
Typical crazy Kelpie nutcase that just wants to play. We had her already for a walk and she had some water and food.
OCTOBER 2022
Rysko
Perth to Los Angeles, United States of America
Everyone that updated us was amazing with communication, taking the time with Rysko, and had nothing but amazing things to say about him!
Thank you so much for everything. 
SEPTEMBER 2022
Farpie
Perth to Texas, United States of America
Farpie is happy at her new home!
Look at her pictures at the new park near the house we are staying in Dallas, Tx.
Thanks for your patience with us.