Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

FEBRUARY 2015

Rosie

Sydney to New York City, United States

Hi Danielle,

Just a quick note to say that we all arrived well and safe in New York. We were able to pick up Rosie from Lufthansa Cargo at JFK and it was all straightforward. She was so happy to see us, but we may have been even happier to see her. I even got a call from Pet Express Animal Transport to make sure everything was in order. Rosie is settling in okay in New York - it's very cold at the moment so she's still getting used to that I think. She has been sleeping a lot, probably just sleeping off the stress from her travels. Attached is a picture of Rosie in her new winter outfit. Thanks again for all your help, Heiko

FEBRUARY 2015

Southern Hairy-Nosed

Kalgoorlie to Perth, Australia

Jasmine, thanks for all your help at Jetpets. The support we received from your people in Kalgoorlie was excellent.

This transfer is the result of a lot of dedicated work from Rowena Walker from Hopbush Wildlife Sanctuary in Coolgardie, WA who raised the wombat from an infant to the size she is now and the Department of Parks and Wildlife. An excellent result as the wombat went straight into a breeding program at the Perth Zoo.

It is very rewarding seeing rehabilitated animals making it back to the wild or getting the chance like this one has in joining a breeding program to help secure the population of Southern Hairy-nosed Wombats in this state.

Once again thanks for the help we received from Jetpets.

Regards, Wayne.

JANUARY 2015

Jax and Krusty

Brisbane to Dubai, United Arab Emirates
Hi Kathy, Thank you for your email. Jax and Krusty are settling in fine. They love going for walks around their new home, and there’s plenty of desert for them to run around in. I’ve attached some photo’s for you to see.   Thank you again, Matt

JANUARY 2015

Mumu

Sydney to Amsterdam, Netherlands
Hi Natalie
This is Mumu just after she arrived in Amsterdam in the car we hired and in Montserrat - Spain on the Mountain with Ty. All safely arrived and Mu is studying Spanish already....... Thanks for everything!
Regards, Henk

DECEMBER 2014

Jess and Eddie

Brisbane to Tokyo, Japan
Hi Nikkie, We hope this email finds you well and having a great week. We just wanted to say a huge thank you to yourself and all the guys at Jetpets involved with Eddie and Jess's trip to Japan. Gemma and Margaret in Brisbane along with Brett and the guys in Sydney were awesome, the care and support is second to none and we are so glad we found you to help us and our fur kids make the biggest trip of their lives. Eddie and Jess arrived in perfect condition and are settling into their new home already, they are loving Japanese food! Thanks again Nikkie, please pass on our thanks to everyone, you guys are amazing!   Kind regards, Jamie and Kasumi