Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JUNE 2014

Kona

Sydney to Seattle, United States
Hi Danielle, Kona arrived safe and sound in Seattle! Thank you so much for your great service. She was very excited to see us and happy to be back in her old house. Attached is a picture of her. Thanks again, Phil and Holly

JUNE 2014

Molly

Sydney to Mexico City, Mexico
Hi Danielle, Molly is doing awesome, she is feeling at home and making new mates. Thanks for bringing her safe and happy. Regards Ana

JUNE 2014

Puffy

Melbourne to Jakarta, Indonesia
Dear Nikkie, Sorry for the amount of time it took me to give you an update on Puffy in Jakarta. It was a big move for us and it took sometime for us to settle down and feel right at home. But please find attached, Puffy's pictures in his new home. You can already see the damage he did to one of the chairs at home. He's enjoying his new home, surrounded by my family that adores him. Thank you so much for all your help. I know that I was one of those crazy owners. Kind regards, Nicka

MAY 2014

Ned

Perth to Christchurch, New Zealand
Hi Chelsea Apologies for not contacting you sooner to let you know that Ned has happily settled back in NZ! He is loving life on the farm with Pete's brother and as you can see from the pic has been meeting some of the locals. I think it was a little daunting at first for our city boy from Perth but his new family love him to bits and he is very happy. Once again, thank you so much to you and the team at Jet Pets for making Ned's big move so easy and stress free for us. Kind regards Caroline, Pete and Ned

MAY 2014

Andre and Tess

Perth to Paris, France
Dear Danielle, Meant to send an e-mail of thanks ages ago - but we have been pretty busy what with settling in to our new city. You organised for our cats Tess and Andre to fly from Perth, Australia to Paris in October 2014. While we have had to get used to french terminology such as 'la puce electronique' (cat microchip), and the cats have had to learn to 'miauler' the french way, we are all now very settled. Thankyou to Danielle and JetPets for making this possible! Kind regards, Gareth & Helen, Tess & Andre