Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MAY 2023
Nudi
Cairns to Karratha, Australia
Jetpets was amazing in organising a perfect trip to deliver our dog to us. Once on the way our dog came under the care of Christy, it was awesome to get updates and photos of our furbaby. 
APRIL 2023
Chilli, Nalan & Moss
Brisbane to Tasmania, Australia
I would like to thank you and all of the team at Jetpets, for taking such amazing care of our three little guys. You really put my mind at ease. The updates and photos from the handlers along the journey was absolutely wonderful and we could see how much love and attention they boys were receiving throughout their travels. The whole thing was really such a positive experience and we are forever grateful. 
APRIL 2023
Houdini & Zoro
Newcastle to Hobart, Australia
Great service. Staff were professional, friendly, and attentive to the needs of us and our pets. Couldn't fault a single part of the process. 
APRIL 2023
Teddy
Canberra to Devenport, Australia
Teddy flew from Canberra to Devonport Tasmania. Excellent service - highly recommended! Thankyou to Courtney, Kiera & Kate & the lovely lady at Melbourne comfort stop! One exhausted puppy, but settling in well 
APRIL 2023
Beckett
Perth to Canberra, Australia
Took all the stress out of getting my cat across the country! With all the other logistics to manage, I'm really glad I trusted my cat to JetPets. Kate and Paige were incredibly helpful getting everything booked and lined up, and were especially flexible in adjusting when circumstances changed. The overnight boarding was clean and well tended - they even sent a Report Card which showed that they'd really paid attention to him. They got him onto the same flight as mine, and he was ready to collect only a short time after my luggage, calm, relaxed, and pretty chill.