Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JUNE 2017

Kai

Brisbane to Seattle, United States
Hi Scott and Jasmyn, and everyone who took care of Kai in transit, Just thought of you and wanted to email you to let you know Kai is growing up and looking good. He arrived mid February after pretty much a two day trip from Brisbane-Sydney-San Francisco-Seattle and he walked out of the crate full of energy and happy. A little anxious, but he really came through very well. I had been very hesitant about shipping him such a long way and with so many stops, but it worked out so well thanks to the care you all took in making sure he was fine. THANK YOU so much for all that you did, for sending emails and pictures! It surely helped alleviate my own anxiety during those two days in flight. He is growing fast and learning lots and I can now ease up a little with the eyes in the back of my head. He is almost 7 months old now.

MAY 2017

Ollie

Sydney to New York, United States
Hello Rachael, We finally picked him up.  He looked so happy and well taken care of.  We are extremely happy with the service from Jetpets and cant thank you enough.

MAY 2017

Buddy & Squeak

to Toronto, Canada
Hi Tanya, Thank you. We are very pleased that Buddy and Squeak are settling into their new home in Toronto very well. They're very curious and enjoying getting to know Canada from their bay window seat for now. Thank you Jetpets for taking care of them on their travels and making the process an easy one. Aisha and Mike

MAY 2017

Darius

Sydney to London, England
Hi Mel We would like to thank JETPETS for their professional actions involved with transporting Darius to London. Besides being tired he was very happy and healthy when he arrived yesterday. Thank you again for your amazing service Mel. We truly appreciate your handling of his travel, especially since his TOR number arrived so late, thank you. Kind regards, Barton, Maria and Darius

APRIL 2017

Douglas & Ollie

to Christchurch, New Zealand

Hi Tanya,

Yes all went well when I picked them up yesterday.

I'm back home now and Dougy is flat out on the floor and Ollie boy is wandering around the house looking at al the new stuff.

Please thank all your staff and yourself for the job done and the good condition they arrived in, much appreciated.

Thanks heaps

Kim.