Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

OCTOBER 2013

BILLY

BRISBANE to AUCKLAND, NEW ZEALAND

Reunited!! Thankyou so so much for everything you have done for me and helping me get billy home. Here's our reunited photo Xx

Bek

SEPTEMBER 2013

MONTY

MELBOURNE to AUCKLAND, NEW ZEALAND

Hi Nicole,

Just wanted to let you know that Monty arrived here in Auckland safe and sound yesterday afternoon and we wanted to say thank you very much for ensuring he arrived in such good condition and that everything went so smoothly.

We would definitely use your services again should the need arise and would recommend your services to others as well.

Once again thanks so much!

Regards

Peter and Christine 

SEPTEMBER 2013

QUEENIE

PERTH to VANCOUVER, CANADA

Jasmine & Montanna,

Hope you are well. In case you haven't heard, Queenie arrived safe and well on Friday night. She actually looked quite fresh and relaxed, but was very glad to see us and get out of the crate. To look at her, I wouldn't have really known that she had been on a long trip, she looked happy, clean and healthy. 

I just wanted to say a big thankyou for all your help organising the transport, especially dealing with WWAT for us at the last minute when things looked like they weren't going to go so well for a minute. Much appreciated.

Regards

Andrew

AUGUST 2013

MISS OPAL

MELBOURNE to MANCHESTER, UNITED KINGDOM

Hi Danielle,

Just a quick email to say thank you for all the arrangements you made to get Miss Opal to her new family in Manchester UK.

She arrived safe and sound, no hitches at all as paperwork etc was all correct and complete.

She is now happy and already starting to settle into her new home and all ready comfortable with Steve and Karen not to mention the other furry members of their family.

I know Steve and Karen are extremely happy with how you handled all the arrangements.

Once again thanks for all your hard work.

Kind Regards,

Vicki

JULY 2013

ELLA

MELBOURNE to AUCKLAND, NEW ZEALAND

Hi Jasmine sorry for the  late email . Ella arrived safely here at our home Tuesday afternoon around 4pm we all were so excited too see her arrive at the gate lots of tears from me it was a long 5 days . Ella jumped out of her crate wagging her tail n bum very happy to see us . Ella has settled in here really well . Thank you Jasmine for all your help , I am very impressed with the professionalism you provided to us via email and phone calls and especially to our Darling Ella . I will be back in contact with you in 2 years on our return to Australia . Also a Big Thank you to Marnie who picked Ella up on her Vet visit day then again on the Friday before her big flight, so friendly thanks Marnie x