Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MAY 2019
Mabel
Sydney to Wellington, New Zealand
Hi Aleesha,
Just wanted to thank you and all the team for assisting us get Mabel the beardie from Sydney to Wellington NZ. So many questions, so many things to learn, yet all the staff guided us thru it....and she arrived safely! We appreciate all you have done.....thank you.
Regards,
Alison
Famewynn 
MAY 2019
Meka and Bam
Melbourne to Invercargill, New Zealand
Hi Biljana,
Thank you so much for the safe, smooth and easy journey home for my babies Meka and Bam.
They arrived safe and sound on Wednesday night and are settling in well! Meka has been fine, like nothing happened for her, she's home! Bam is slowly getting around in his new home, he has the spare room to himself to settle in as he has another cat 'Snooks' to adjust to!
Once again, thank you heaps!
I have also attached some pictures!!!!
Jess Anderson
MAY 2019
Alfi
Canberra to Napier, New Zealand
Hi Jasmine & Rachael,
Thank you so much for transporting Alfi from Canberra to Napier. He arrived last night and has settled in very quickly with his new housemates Bailey ( pictured below) and Brandy.
Coming from Canberra Alfi hasn’t seen a lot of the beach so he enjoyed the Napier waterfront on a big walk this morning.
Very impressed with the service received by Jetpets.
Many thanks
Anouschka x 
MAY 2019
Koru
to Christchurch, New Zealand
Hi, thanks so much. That couldn’t have gone more smoothly. Koru arrived so happy & healthy. I have shared his journey on the Must Love Staffies FB page. Over a hundred people followed his progress.
Many thanks
Biddy Hamilton. 
MARCH 2019
Tito
Perth to Christchurch, New Zealand
Hi Biljana,
Tito is settling into his new home really well, thank you so much for all of the updates provided along the way.
Thanks again so much for everyone’s assistance during this process. As I wasn’t able to travel with tito my heart was broken but it was great to have photo updates.
Made himself at home day one.