Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

MARCH 2019

Poe

Australia to New Zealand
Hi Danielle and Aleesha, Thankyou Jetpets for delivering our girl Poe safe and sound to New Zealand. I really appreciated the updates while Poe was travelling over the 4 days. I would not hesitate to recommend Jet Pets for relocating and taking care of much loved Pets Thankyou White Family *photo of Poe at home today 4th day in NZ settling in well

MARCH 2019

Thomas

Sydney to Auckland , New Zealand
Justin everything was awesome. My partner and I are so happy and impressed with JetPets high level of service, standards and communication. Justin our first contact was amazing. Thank you so much for all of your help and encouragement, it means a lot. Melanie, thank you for being so responsive & helpful and always helping sure we had the right info and got booked on the right flight together. To everyone else; the Handlers, the vets and the office and admin staff, you blew us away with your attentiveness, live updates, photos & info our dogs wellbeing. You all cared the whole time from the first call to the updates right before our dogs flight. Thank you so much from both of us and from our happy boy Thomas! Cheers, Jonathan & Amie

MARCH 2019

Boston and Addie

Australia to Auckland, New Zealand
They’re both loving life right now!!! Thanks for all your help and assistance. Made it stress free!!! Thanks so much again. Appreciate it.

JANUARY 2019

Lola

Sydney to New Zealand, Christchurch
Hi Aleesha, Everything went very smoothly for pick up. I have attached a photo which we shared on Instagram. Thanks again for everything Keiran and Bonny

DECEMBER 2018

Sadie

Australia to Wellington, New Zealand
Hi Melanie and Rachael, Thanks for everything; Sadie had settled in really well and had her first trip to the beach today (pic attached). Kind regards Anna and Ty