Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
NOVEMBER 2024
Zeus
Adelaide to Christchurch, New Zealand
Excellent service. Clear and responsive communication. Our dog arrived happy and well after his journey from Australia to New Zealand. We have used Jetpets twice now and highly recommend the company. 
OCTOBER 2024
Phaedra
Sydney to Hong Kong, Hong Kong
She was very calm in the crate, I’m so proud of how brave she was! And I’m super thankful for your help along the way! 
OCTOBER 2024
Taika
Melbourne to Auckland, New Zealand
Every staff member I spoke to was extremely helpful and willing to discuss ideas to make the vet visits and journey more comfortable for our dog. Jetpets made a potentially stressful situation much easier to manage and we have arrived in NZ with a happy dog!
SEPTEMBER 2024
Lilly
Sydney to Washington, USA
Thank you Lil arrived in fantastic condition. Thanks for your patience and assistance! 
SEPTEMBER 2024
Jagger
Sydney to Dublin, Ireland
Just wanted to say thank you so much for everything, you guys have been amazing since the start. The way you do everything is perfection and you really put our minds to ease with the whole process.