Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

AUGUST 2021

Indiana

Melbourne to Los Angeles, United States of America
Hello!! I have been meaning to email you but have been caught up with work. Indiana is so happy and is loving his walks up to Griffith observatory! Thank you again so much for all your help.

AUGUST 2021

Baby

Melbourne to New York, United States of America
Hi Rachael, Just emailing you to let you know that Baby has made it safely to my apartment in New York! I want to say a BIG THANK YOU to JetPets! I was thoroughly impressed by JetPet’s professionalism and dedication to ensuring not only that Baby’s flight went smoothly, but also that her owner (me!) remained calm and assured of her safety! Thanks so much, Rachael, for helping coordinate everything. Also, please pass on a big thank you to Lee for driving all the way to Nicholson to pick Baby up! Thanks so much again. I’ll be recommending JetPets to anybody I know who needs quality animal transportation services! Kind regards, Jacqui.

JUNE 2021

Moscow

Brisbane to Vancouver, Canada
Thanks Rachael! He arrived safe and sound. Thanks so much for all your help. I’ve attached some photos of him very comfortable in his new home.

JUNE 2021

Oliver

Perth to New York, USA
I was so worried about the long trip from Perth to NY for my labradoodle. His flight had to be changed due to covid related cancellations and Jetpets quickly organised other flights. I got updates and photos from the 2 stopovers on his way where he had 24 hour layovers to stretch his legs, eat, etc. He arrived yesterday safe and sound and the whole experience with Jetpets was incredibly professional and painless. I would definitely be using them again.

MAY 2021

Billy

Sydney to Seattle, United States of America
Hi Dipkesh, Thank you so much for all your help and for making this one of the easiest tasks in our relocation! We really appreciate the care that was given to them throughout their journey by you and your team. We also loved reading the updates and felt very reassured they were being well looked after. The cats are settling in well and have caught up on lots of sleep! Here are some pictures of them enjoying a sunny Seattle day. Thanks again! Justine