Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

AUGUST 2022

Luna

Hervey Bay to Hobart, Australia
We can't speak highly enough of Kira and Jetpets communication with us throughout Luna's travels and won't hesitate to do it again.

JUNE 2022

Finn

Launceston to Brisbane, Australia
Thank you so much for all of your support with Finn, especially keeping him safe and calm for a longer than expected time! We are all reunited now and super happy.

JUNE 2022

Boo

Perth to London, United Kingdom
Thank you so so much for everything the cats arrived safely and were so happy! It was such a relief to have them back home and safe! Here’s pepper and boo fast asleep in there new home!

MAY 2022

Snowy

Melbourne to Alice Springs, Australia
He arrived safe and sound and communication was timely. I was nervous about him travelling but was reassured and given the detail I needed to feel he would be well cared for.

MAY 2022

Barney

Gladstone to Hobart, Australia
We used Jetpets to send our cat from Queensland to Tassie. It was the most expensive of the quotes we received but the service provided and extra care taken was worth every cent! We got sent a photo of our furbaby part way through his journey with an update on how he was doing. Booking process and communication was seamless too. Highly recommend spending the bit extra and going with Jetpets!