Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers

MARCH 2020
Reggie
Brisbane to San Francisco, United States
Our beautiful boy Reggie arrived safe and perky and was united with his new best friend and my son in California. He was in great spirits and was taken care of so well we were totally pleased. 
MARCH 2020
Bruce & Jet
Sydney to San Francisco, United States
Hi Aleesha!
Bruce and Jet have landed safely in our arms in San Francisco. I just wanted to thank YOU and the entire Jet Pets and Pet Express teams for helping us with this process from Australia to America. I especially appreciate how easy you made it for us when we had to reschedule the flight with such short notice because of my husband's emergency knee surgery.
Thank you for making it so seamless and for taking such great care of our babies.
I cannot sing your praises loudly enough.
Sincerely yours,
Vicky 🙂 
FEBRUARY 2020
Bert & Kuda
Brisbane to Denver, United States
I cannot speak highly enough of the team at Jetpets in Brisbane! We have just relocated to the USA and they have made the entire process for both our doggies a breeze. They made it safe and sound, great communication throughout the process from start to finish. I would highly recommend Danielle, Mike and Aleesha @ Jetpets. Thank-you all so much! Bert and Kuda say woof! Thanks for the love and pats from all the staff! 
DECEMBER 2019
Henry
Melbourne to Toronto, Canada
Hi Kaye.
I just want to say, “Thank you, so much”, for assisting us in relocating our Henry to Toronto Canada.
He has settled in nicely, within our apartment.
He likes snow, but not ice! Lol..
Here’s a couple of pics and a video, ( I hope comes out ok); I’ve attached to this email, of Henry walking in the snow.
Pls let team ‘Henry’ know, how happy we all are with both Jetpets and their Canadian counterparts.
Kind regards,
Sofie 
DECEMBER 2019
Bentley
Brisbane to Vancouver, Canada
Hi Emily,
It's been a week now that Bentley has been with us in Canada and after a couple of days of jetlag, he is happy exploring his new environment.
Here are some photos of him in his new home.
Kind regards,
Rowena